Thursday 29 April 2021

Action Required; booking ID 562561909

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ACTION REQUIRED

Dear Thomas Djorgi,

Property Name: Best Western Plus Coco Palu
Period of Stay: from April 30, 2021 to May 01, 2021

Please note that we need additional information in order to complete your booking. The following secure link will provide you more information and full instructions on how to proceed:

Click here

Important Notes

  • Please note that your booking request is subject to continued availability. No room is being held whilst we wait for your verification.
  • Please be advised that full payment will not take place unless the booking has been verified and confirmed.
  • Data protection laws restrict collection and use of identification documentation like photo identity card details. We follow those restrictions and only collect additional identification details in limited cases, such as to assist with identity verification and fraud prevention purposes - in other words, when we need to make sure that it is really you making a booking. We will delete the additional documentation provided after it is no longer necessary for our purposes in line with company policy - this time period is typically within 72 hours after the additional documentation has been received by us. Please see our privacy statement for further information about our privacy and security practices: http://www.agoda.com/info/agoda-privacy.html. All links provided in the email are secure in line with best security practices.
    Note : Please DO NOT email the requested documents.
  • Make sure the Card number is visible but mask the CVV if it is on the same side as the Card number. For security purposes, please delete the copy of your Card from your Computer/Mobile device after you have completed and submitted the secure form.

Once verified we will whitelist your email address in an effort to save you from having to send this information in the future.

If we do not receive your information by April 30, 2021, your booking request will be automatically cancelled and no fees will be charged.


This verification is for security purposes.

All links on this page are secure and the information you provide will be reviewed by a trained member of our Fraud Prevention unit. This team ensures it's really you making this booking.

Agoda uses Secure Socket Layer (SSL) technology to encrypt all information.

Please click http://www.agoda.com/info/agoda_policies.html#2 for more information about our Shop Safe and Privacy Guarantee.

Please note, charges will appear on your credit card statement in your local currency and will be based on the existing exchange rate at the time of the transaction.

Thank you for choosing Agoda.
Agoda Customer Support
Tel: +44 (0)20 3027 7900
E-mail : fraudprevention@agoda.com

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